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Aloha Pop
Trade and Lore Coffee
37 Wall Street, Asheville, NC
July 29 + August 6 from 10am-7pm daily
http://www.eastwestpopupshop.com/
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FAQ

How do you make your creations?

I blend small painted scenes & found organic ephemera such as real grass, lichen, feathers, and bones into layered resin. Each piece is hand painted with toothpicks and brushes, embedded in epoxy, then polished into delicate, dreamlike 3-D landscapes.

They are all one of a kind and handmade with love in small batches. Keep in mind when ordering that there are always slights variations in shape, size, and color tone. I make every effort to preserve the feeling and sense of the pieces pictured here in the shop. You can always be sure that your Fernworks pendant is your very own and like no one else’s!

How long will it take for my Fernworks jewelry to arrive? Do you do rush orders?

Most of the time, I have items that are in stock and ready to ship immediately! However, sometimes I create pieces as they are ordered. That’s why I’d allow up to 2 weeks for your order to ship. You should receive an email from me when your order has been shipped. If you need an item sooner than this or you need expedited shipping, please contact me before purchase to make arrangements.

Can I return/ exchange an item?

I’m happy to exchange your Fernworks jewelry for another item within 14 days of purchase, or I can issue you a gift certificate to use as credit toward a future purchase!

What if my jewelry breaks?

Hopefully this won’t happen, but in the unfortunate event that it does, I am happy to do repairs for free (within reason). If the repair is more extensive, I’ll change a small repair fee.  It’s usually not very much though!

Please mail your repair in a padded envelope or box to:

Faryn Davis 41 Princeton Dr.  Asheville, NC 28806

What type of wire and clasps do you use for your pendants? How long are the cords?

Fernworks pendants are strung on either a smooth, flexible, nylon-coated steel wire, or a delicate sterling silver chain with handmade sterling silver hook clasps. Here’s a close up pic of the clasp!  Some designs come with a gunmetal chain + clasps.

The cords are typically between 17"-19" long. If you need a shorter or longer cord, please indicate your preference in the comment section as you are checking out.  If you’d like to discuss a different cord or chain option, please contact me.

How do I care for my Fernworks jewelry and art?

Earrings and rings don’t need any specific care other than an occasional polish with an anti-tarnish cloth if desired.  For necklaces, I recommend cleaning them periodically by putting a drop or two of olive oil on them and wiping clean with a soft cloth. Be gentle with the cord/ chain, hang on a hook when not wearing, and avoid wearing while exercising or showering.  As for paintings, I recommend not hanging them in rooms with direct and prolonged sunlight.  Normal interior lighting should be fine.

What if I don’t see the exact thing I’m looking for?

Please email me if you don’t see the exact item you’d like or if you’d like to see additional options.  I normally have many unique creations that never quite get photographed and listed online.  I’m happy to send you pics of design variations or new stock.

Can you create custom work?

I sure do! Contact me with your thoughts/ideas!  You can check out a few past collaborations here as well.