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FAQ

How do you make your creations?

Each piece of jewelry encases a real found object or hand painted scene in resin. Each little leaf, twig, or other object is individually cast in layers of resin then hand-cut and polished. Every painting or painted piece of jewelry is hand drawn and  layered in resin.  They are all one of a kind and handmade with love in small batches. Keep in mind when ordering that there are always slights variations in shape, size, and color tone. I make every effort to preserve the feeling and sense of the pieces pictured here in the shop. You can always be sure that your Fernworks pendant is your very own and like no one else’s!

How long will it take for my Fernworks jewelry to arrive? Do you do rush orders?

Most of the time, I have items that are in stock and ready to ship immediately! However, sometimes I create pieces as they are ordered. That’s why I’d allow up to 2 weeks for your order to ship. You should receive an email from me when your order has been shipped. If you need an item sooner than this or you need expedited shipping, please contact me before purchase to make arrangements.

What is your shipping policy?

Within the US:  I generally ship via USPS Priority Mail which usually takes 2-5 days and costs $6.  If you need an item quickly or over-nighted, please contact me before purchase so I can be sure your creation is in stock and ready to send!  Overnight Priority Express Mail service within the US costs $19.  For international orders, I also usually use USPS Global Priority Mail for $25 and takes about 1-2 weeks.  For Canadian and Mexican customers, I can also offer a cheaper, 1st class rate which varies by weight.  Just let me know if you’d like this option! 

If you’d like to arrange for another shipping method such as UPS or FedEx, please contact me. I’m happy to accommodate!

Shipping is always FREE for orders over $100.

Can I return/ exchange an item?

I’m happy to exchange your Fernworks jewelry for another item within 14 days of purchase, or I can issue you a gift certificate to use as credit toward a future purchase!

What if my jewelry breaks?

Hopefully this won’t happen, but in the unfortunate event that it does, I am happy to do repairs for free (within reason). If the repair is more extensive, I’ll change a small repair fee.  It’s usually not very much though!

Please mail your repair in a padded envelope or box to:

Faryn Davis 41 Princeton Dr.  Asheville, NC 28806

What type of wire and clasps do you use for your pendants? How long are the cords?

Fernworks pendants are strung on a smooth, flexible, nylon-coated steel wire with handmade sterling silver hook clasps. Here’s a close up pic of the clasp!


The cords are typically between 16-17” long. If you need a shorter or longer cord, please indicate your preference in the comment section as you are checking out.  If you’d like to discuss a different cord or chain option, please contact me.

How do I care for my Fernworks jewelry and art?

Earrings and rings don’t need any specific care. For necklaces, I recommend cleaning them periodically by putting a drop or two of olive oil on them and wiping with a soft cloth. Be gentle with the cord, hang on a hook when not wearing, and avoid wearing while exercising or showering.  As for paintings, I recommend not hanging them in rooms with direct and prolonged sunlight.

What if I don’t see the exact thing I’m looking for?

Please email me if you don’t see the exact item you’d like or if you’d like to see additional options.  I normally have many unique creations that never quite get photographed and listed online.  I’m happy to send you pics of design variations or new stock.

Can you create custom work?

I sure do! Contact me with your thoughts/ideas!  You can check out a few past collaborations here as well.

 

 
 

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